Support
Email is the way to reach us. One mailbox handles all of it, and it is read by a person at Sawariya Seth LLC.
Help with the app
Setup, pairing a child's phone, homework times, photo proof, billing questions, or anything that is not working. Tell us which iPhone and which iOS version, and what you saw.
support@donepass.comPrivacy, your data, and deletion
Requests to see, correct, export or delete the information we hold, and to withdraw consent for a child's profile. Write from the email address on the parent account so we can tell it is you.
support@donepass.comA child's information you did not consent to
If you believe a child's information reached DonePass without their parent or guardian consenting, tell us and we will delete it.
support@donepass.comWhat to send us
If something went wrong, tell us which iPhone, which iOS version, which side of the app you were on, and what you saw. That is usually enough to find it. Questions about how it works, about your data, or about the company are answered here too.
For what we collect and how long we keep it, read the privacy policy. For the rules of using the app, read the terms of service.
Postal address
Sawariya Seth LLC, DBA DonePass. The registered address is published in the privacy policy.